Terms & Conditions
Terms and Conditions
Last Updated: September 2026
Welcome to LankaSmartBoards.com. This website is operated to provide information about our products, smart boards, prices, specifications, services and related information in Sri Lanka.
By using this website, you agree to the following Terms and Conditions.
1. Website Purpose
LankaSmartBoards.com is primarily an information and product display website.
The website is provided to allow customers to:
- View our available products
- View product specifications and features
- View indicative product prices
- Learn about our services
- Learn about delivery, installation and user training
- Contact us for further information
This website does not accept online orders or online purchases.
Product information and prices displayed on the website are provided for customer reference. Customers should contact us directly before purchasing a product.
2. Product Prices
Prices displayed on LankaSmartBoards.com are generally applicable to cash purchases only, unless otherwise stated.
The price displayed on the website may change without prior notice due to changes in manufacturer prices, exchange rates, import costs, availability, taxes, transportation costs or other business factors.
Website Price and Actual Price
The price displayed on the website and the actual selling price may occasionally be different.
Customers are advised to contact us and confirm the current price before purchasing.
The confirmed price provided by our sales team at the time of purchase will apply to the transaction.
3. Product Availability and Stock
Product availability displayed on the website is provided for general information purposes.
Due to sales, stock movement, supplier availability and other circumstances, website stock information and actual physical stock may occasionally be different.
A product shown on the website does not necessarily guarantee that the product is currently available for immediate purchase.
Please contact our team to confirm current stock availability before visiting or placing an order by telephone or other direct communication.
4. No Online Ordering
LankaSmartBoards.com does not accept online orders through this website.
Submitting an enquiry, viewing a product, or contacting us through the website does not automatically create a purchase agreement or confirmed order.
Customers should contact our sales team directly to confirm:
- Product availability
- Current price
- Product specifications
- Warranty
- Delivery arrangements
- Installation
- Payment requirements
- Other purchasing conditions
5. Accepted Payment Methods
Our payment methods are limited to the following methods unless otherwise agreed with us:
- Cash
- Local bank deposit
- Cheque
We currently do not accept online card payments or online payment transactions through the website.
Customers should contact our sales team for the applicable bank account details and payment instructions before making a payment.
6. Product Information
We make reasonable efforts to provide accurate product names, specifications, photographs, descriptions and other information on our website.
However, product specifications, features, accessories, packaging, availability and other details may change according to the manufacturer or supplier.
We therefore recommend that customers confirm important product specifications with our sales team before purchasing.
7. Delivery
Delivery arrangements may vary according to the product, brand, model, screen size, destination and distance.
Free delivery may be available for selected products and locations, while certain products or areas may have applicable delivery charges.
Please contact our team before purchasing to confirm the delivery arrangements applicable to your product and location.
8. Installation and User Training
Installation services may be available depending on the product and delivery location.
Where applicable, installation arrangements will be confirmed with the customer before delivery or installation.
LankaSmartBoards.com may also provide free user training for eligible smart board purchases according to our applicable service arrangements.
9. Returns
We accept product returns only in cases where a genuine manufacturer fault is identified.
Any manufacturing fault should be reported to us as soon as possible after purchasing the product.
Returns are not normally accepted for reasons such as:
- Change of mind
- Incorrect product selection by the customer
- Customer preference changes
- Damage caused by the customer
- Improper use
- Physical damage after purchase
- Damage caused by incorrect installation or handling
- Normal wear and tear
- Problems caused by unauthorized modification or repair
All return requests are subject to inspection and verification.
10. Product Exchange
Where an exchange is approved due to an applicable manufacturer fault or other condition accepted by us, the replacement process will be arranged according to the product and circumstances.
If a customer requests an exchange and delivery or transportation is required, the customer may be required to pay the applicable delivery or transportation charge.
Any applicable charges will be communicated to the customer before the exchange is arranged.
11. Manufacturer Warranty
Where a product is supplied with a manufacturer or company warranty, warranty coverage will be subject to the applicable warranty terms and conditions.
Warranty coverage may not apply to damage resulting from misuse, accidents, physical damage, unauthorized repairs, electrical problems, improper installation, or other circumstances excluded by the relevant warranty.
Customers should retain their invoice or relevant purchase documentation for warranty purposes.
12. Website Errors
Although we make reasonable efforts to maintain accurate information, the website may occasionally contain typographical errors, outdated prices, incorrect stock information, or other unintentional errors.
We reserve the right to correct such information without prior notice.
A website error does not automatically constitute a confirmed sale, order or contractual obligation.
13. Product Images
Product images displayed on the website are provided for illustration and identification purposes.
Actual product appearance, packaging, accessories or design may vary depending on the manufacturer, production batch or model revision.
14. Changes to Products and Prices
Manufacturers may change product specifications, features, accessories, designs or model availability without prior notice.
We reserve the right to update, change, discontinue or remove products and prices displayed on the website at any time.
15. Customer Responsibility
Customers are responsible for providing accurate information when contacting us or purchasing products, including:
- Name
- Telephone number
- Delivery address
- Installation location
- Product requirements
- Other information necessary to complete the transaction
Customers should carefully confirm that the selected product is suitable for their intended requirements before purchasing.
16. Limitation of Website Information
The information provided on LankaSmartBoards.com is intended to assist customers in researching and selecting products.
The website should not be considered a guarantee that a particular product, price, specification or stock quantity will remain available.
Customers should contact our team to obtain the latest information before making purchasing decisions.
17. Changes to These Terms and Conditions
We reserve the right to update or modify these Terms and Conditions from time to time.
Changes may be made due to changes in our business practices, products, services, payment methods, delivery arrangements or applicable laws.
The updated Terms and Conditions will be published on this page.
18. Contact Us
For current product prices, stock availability, delivery information, installation, warranty, payment methods, product specifications or purchasing information, please contact us directly.
Hotline: 0777 15 80 86 | 0786 198 717
Website: lankasmartboards.com
By using LankaSmartBoards.com, you acknowledge that the website is primarily provided for product and service information and does not function as an online shopping or online ordering platform.